Frequently Asked Questions
Everything you need to know before you gear up. Still stuck? Get in touch.
We offer free express shipping Australia-wide, dispatched quick from our Brisbane base. Most orders arrive within a few business days.
Every order is backed by our 100-day money-back guarantee. If you're not completely happy, contact us within 100 days of delivery and we'll organise a refund.
Most of our gear is built for the elements — weather ratings vary by product (for example, IPX4 on the lamp and headlamp). Check the individual product page for the specifics.
Once your order ships, you'll get a tracking link by email. You can also track any order anytime via the Track Order link in our menu.
We accept all major cards plus secure express checkout options — all handled safely at checkout.
OzCamps is proudly Aussie-owned and operated, run from Brisbane, QLD, and shipping right across Australia.